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Termway quality
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Since our company is established , with the value of mutual trust ,mutual cooperation , common development , Product quality has always been the core positioning for the company to participate in market competition ,also it’s the key for Termway mounter to become the global first choice mounter brand. We build strict quality management system according to the quality requirements. Strictly control and manage all aspects related to products quality , establish scientific inspection rules , and qualify the inspection indicator , responsibility to person , make sure sustainly ,stably produce qualified products . |
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Raw material Purchasing : To make sure the quality of raw materials , we strictly value qualified supplier . All raw materials must be 100% qualified by inspecting to store , make sure 100% storage qualified . |
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Production : To make sure the products quality , strictly control all aspects related to producing, build quality alarm and quality responsibility system. For each process of producing , everybody is the tester , once meet quality problems , can start the quality alarm system to find out the related team and person , and take actions to correct and prevent , make every quality problems can get completely solved and make sure every products is 100% qualified. |
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aging : All products establishes aging files, which is 72 hours uninterruptible aging test . All parameters pass the requirements of professional test software , and make record , which indicate all testing process of this products is over . |
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Inspection : We strictly control the products inspection to make sure untested products is not put into use and delivery. QC department inspect the products process and finished products according to technology items, drawer and related standard. Passed inspection will issue a inspection report and related record , make sure all products are 100% qualified. |
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Price : 1. To make sure products is high reliable and advanced , all materials are good famous brand . 2. Under equal competitive condition , we provide the best price to customers , not base on reduce function of products , replace spare parts . |
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After sales service : 1. Service items : Technology consult , door training , dairy maintenance knowledge and produce process guide . 2. Service purpose : Quick , actual ,patient , considerate ,complete 3. Service target : Service quality gain the satisfaction of customers . 4. Service efficiency : Within warranty or without warranty , if machine has faulty , supplier is informed , will send technical to customer’s scene within 24 hours . 5. Service rule : Warranty is 12 months , provide free maintenance and free replacements in parts caused by quality faulty ; provide low cost parts without warranty , provide normal cost parts caused by human factor . |
| There will be at least 4 times following about usage of the machine by technical without warranty to provide sustained technical support. |
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