Hotline£º 400-688-1964
Email£ºbj@termway.com
After-sales service Your current location :Home > Service system > After-sales service
Years of industry-experienced senior team, to provide you with satisfactory service.
1.Services£º technical advice, training delivery, routine maintenance knowledge and technology guidance services.
2.the service aims£ºfast, accurate, patient, thoughtful, thorough
3.service objectives£º service quality to win customer satisfaction in order to ensure service goals reached customers from the contract, to establish the profile of the after-sales service. Provided every service has a detailed record. The corresponding time of the service, professional services and evaluation of staff performance are the appraisal indicators for staffs ,that will ensure that you enjoy the satisfaction of service.
4.service efficiency£ºthe warranty period or warranty period, such as equipment failure, supply-side after receiving the notice, the maintenance personnel within 24 hours to reach the scene and started to repair.
5. the service principles£ºproduct warranty period of ten months, during the warranty period the supplier will repair and replacement parts are quality causes damage, the damage to the parts outside the warranty period, accessories only charge the cost equipment damage caused by the demand side of human factors, supply-side repair or accessories are carried at cost price total.
TERMWAY GERMANY
Add£º18 An der Schlierbach,36132 Eiterfeld,Germany
global marketing center£ºsales@termway.com
global technical support center£ºtech@termway.com
Tel£º 0049 (0)6672- 918 0088
Fax£º 0049 (0)6672- 918 0089
TERMWAY CHINA
Beijing Factory£ºNO.15 Bulding,lianDong U Valley Industrial Park,Tongzhou District,Beijing,China
Tel£º400-688-1964
E-mail£ºbj@termway.com
Shenzhen Office
Shenzhen Office£ºRoom 506,JICHENG Dasha,FuYong,Bao'an District,Shenzhen,China
Tel£º0755-36651901
E-mail£ºsz@termway.com
Keywords£ºmounter,SMT mounter,small mounter,automatic mounter,manual mounter
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